Data Protection and Privacy Policy

1. PRIVACY AND DATA PROTECTION

User privacy and data protection are core principals.
We have a duty of care to the people within our data.
We will never sell, rent or otherwise distribute or make public your personal information.

2. RELEVANT LEGISLATION Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regard to data protection and user privacy:

UK Data Protection Act 1988 (DPA)
EU General Data Protection Regulation 2018 (GDPR).

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is also likely compliant with the data protection and user privacy legislation set out by many other countries and territories. If you are unsure about whether this site is compliant with your own country of residence’s specific data protection and user privacy legislation, you should contact us at info@terravisiogeo.com for clarification.

3. PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT ITThis website collects and uses personal information for the following reasons.

A. Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use these data to determine the number of people using our site, to understand better how they find and use our web pages, and to see their journey through the website.Although GA records data such as your geographical location, device, Internet browser and operating system, none of this information identifies you to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not grant us access to this.GA makes use of cookies, details of which can be found on Google’s developer guides. Disabling cookies on your Internet browser will stop GA from tracking any part of your visit to pages within this website. We consider Google to be a third-party data processor (see section 5 below).

B. Contacting us via the website

When you choose to leave messages via our website using the forms, the data you supply are passed immediately to TerraVisio Geosolutions office staff, who act on the content appropriately. The data will include whatever you provide in your message and relevant fields such as name, email address and phone number only if you provide them. Your IP address, device type and web browser type are logged to aid processing. Data are stored for the duration of processing your enquiry or up to 30 days. Subsequent correspondence by phone or email will relate to your initial enquiry. Your email does not automatically enter a marketing email or customer relationship management system unless you are given the option to opt in to these at the time of submitting your enquiry.

C. Your rights

Under the GDPR, from the 25 May 2018, you have several rights, including

Right of access. You have the right to request a copy of the information that we hold about you.
Right of rectification. You have the right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten. In certain circumstances, you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing. Where certain conditions apply, you to have the right to restrict processing of your data.
Right of portability. You have the right to have the data we hold about you transferred to another organisation.
Right to object. You have the right to object to certain types of processing such as for direct marketing.
Right to object to automated processing, including profiling. You have the right to object to the legal effects of automated processing or profiling.

If you wish to exercise any of these rights, please contact us on info@terravisiogeo.com

4. ABOUT THIS WEBSITE’S SERVER

The web site is hosted on UK-based datacentres by a GDPR-complaint web host GoDaddy.

5. OUR THIRD-PARTY DATA PROCESSORS

We use third parties to provide content on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in Section 2.Google Analytics, Google Analytics Privacy and Security Policy. We set a retention policy of 14 months for this data and do not enable its user-ID feature. YouTube, Google Privacy Policy Twitter, Twitter Privacy Policy

6. DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third-party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen and there is a high likelihood or severity of the resulting risk to people’s rights and freedoms.

7. DATA CONTROLLER

The data controller of this website is TerraVisio Geosolutions (UK) Limited. Whose registered office is The Pinnacle Central Court, Station Way, Crawley. West Sussex. RH10 1JH. UK.

7. Contact

8. CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

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