Data Protection and Privacy Policy

1. PRIVACY AND DATA PROTECTION

  • User privacy and data protection are core principals.
  • We have a duty of care to the people within our data.
  • We will never sell, rent or otherwise distribute or make public your personal information.

2. RELEVANT LEGISLATION  Along with our business and internal computer systems, this  website is designed to comply with the following national and international  legislation with regard to data protection and user privacy:

  • UK  Data Protection Act 1988 (DPA)
  • EU General Data Protection Regulation 2018 (GDPR).

This site’s compliance with the above legislation, all of  which are stringent in nature, means that this site is also likely compliant  with the data protection and user privacy legislation set out by many other countries  and territories. If you are unsure about whether this site is compliant with  your own country of residence’s specific data protection and user privacy  legislation, you should contact us at info@terravisiogeo.com for clarification.


3. PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY  WE COLLECT ITThis website collects and uses personal information for the  following reasons.


A. Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to  track user interaction. We use these data to determine the number of people  using our site, to understand better how they find and use our web pages, and  to see their journey through the website.Although GA records data such as your geographical location,  device, Internet browser and operating system, none of this information  identifies you to us. GA also records your computer’s IP address, which could  be used to identify you, but Google does not grant us access to this.GA makes use of cookies, details of which can be found on  Google’s developer guides. Disabling cookies on your Internet browser will stop  GA from tracking any part of your visit to pages within this website.  We consider Google to be a third-party data processor (see  section 5 below).


B. Contacting us via the website

When you choose to leave messages via our website using the  forms, the data you supply are passed immediately to TerraVisio Geosolutions office staff, who act on  the content appropriately. The data will include whatever you provide in your  message and relevant fields such as name, email address and phone number only  if you provide them. Your IP address, device type and web browser type are  logged to aid processing. Data are stored for the duration of processing your  enquiry or up to 30 days. Subsequent correspondence by phone or email will  relate to your initial enquiry. Your email does not automatically enter a marketing  email or customer relationship management system unless you are given the  option to opt in to these at the time of submitting your enquiry.


C. Your rights

Under the GDPR, from the 25 May 2018, you have several  rights, including

  • Right  of access. You have the right to request a copy of the information that we hold about you.
  • Right of rectification. You have the right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten. In certain circumstances, you can ask for the data we  hold about you to be erased from our records.
  • Right  to restriction of processing. Where certain conditions apply, you to have the right to restrict processing of your data.
  • Right of portability. You have the right to have the data we hold about you  transferred to another organisation.
  • Right to object. You have the right to object to certain types of processing such as for direct marketing.
  • Right  to object to automated processing, including profiling. You have the right to object to the legal effects of automated processing or profiling.

If you wish to exercise any of these rights, please contact  us on info@terravisiogeo.com


4. ABOUT THIS WEBSITE’S SERVER

The web site is hosted on UK-based datacentres by a GDPR-complaint  web host GoDaddy.


5. OUR THIRD-PARTY DATA PROCESSORS

We use third parties to provide content on our behalf. These  third parties have been carefully chosen and all of them comply with the  legislation set out in Section 2.Google Analytics, Google  Analytics Privacy and Security Policy. We set a retention policy of 14  months for this data and do not enable its user-ID feature.  YouTube, Google Privacy Policy Twitter, Twitter  Privacy Policy 


6. DATA BREACHES

We will report any unlawful data breach of this website’s  database or the database(s) of any of our third-party data processors to any  and all relevant persons and authorities within 72 hours of the breach if it is  apparent that personal data stored in an identifiable manner has been stolen  and there is a high likelihood or severity of the resulting risk to people’s  rights and freedoms.


7. DATA CONTROLLER

The data controller of this website is TerraVisio Geosolutions (UK) Limited.  Whose registered office is The Pinnacle Central Court, Station Way, Crawley. West Sussex. RH10 1JH. UK. 


7. Contact

Contact us for more information at info@terravisiogeo.com


8. CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time in line  with legislation or industry developments. We will not explicitly inform our  clients or website users of these changes. Instead, we recommend that you check  this page occasionally for any policy changes.